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My Son has a mobility scooter and had a puncture, I could not find a repair service to get the problem fixed, even company's that sold the scooters locally were not interested in doing a repair, I was at my wits end as the scooter is very important to my son, I was told to try Bike Pro at King's Heath Highstreet, the guys there were not sure if they could repair it but they said leave it with us and we will give it a try. A few hours later they had it done, fab guys, nothing was too much trouble, great price too, I can't praise them enough, no one else would help, they fixed it in a day. A*****.
Great price, even greater customer service. Go there without knowing the bike will be in a box, the guys were very helpful choosing some extras and very understanding on time and distance I traveled to get the bike and they agreed to build it on the spot. 2hours later I got the bike home. Thank you for your extraordinary customer service.
There's nothing to see here
The staff are welcoming and knowledgeable about all sorts of bikes. It helps that the guys are passionate about cycling as their suggestions/recommendations seem to be based on their experience as opposed to what might get them the most amount of money. The owner is very down to earth and extremely customer centric. If he's not available, his son is, which means you always have the option of speaking to the owners if you need to. I have been using these guys for a number of years now and I cannot recommend them enough.
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